New tracking tech could boost productivity for jewellers
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Jewellers in Singapore have adopted RFID technology to help boost staff productivity and locate stock quickly.
There’s no denying that working as a jeweller can be a stressful ordeal for some, especially if valuable stock goes astray and it’s your job to ensure its found. Fortunately, new technology is being implemented into 15 local jewellers in Singapore that will help the productivity of the business while reducing how much stock goes missing.
The jewellers will be using technology known as RFID (Radio Frequency Identification) to track any stock that has gone astray, which in turn helps businesses carry out a more thorough and precise stock check.
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The tracking technology uses tags that are embedded with chips, which are found via the use of a scanner. There is also a software program that helps jewellers check their stock easily and quickly, and can be carried out effortlessly by one person. A stock check before the introduction of the technology could take anything from two to four hours, often requiring two members of staff.
Ngee Soon Jewellery was one of the earliest adopters of the technology. Ms Jan Ho, executive director, was keen to highlight the benefits.
“Today, it takes less than an hour to locate lost items, compared to a full day before the RFID system was implemented.”
“Staff are also less worried about locating missing jewellery items which used to cause high stress. This frees up more time for customer engagement and the selling of products.”
Although RFID technology was expensive upon its release, the technology has dropped in price dramatically. This means that more small and medium-sized enterprises can take advantage of the technology.
Ms Sim Ann, Senior Minister of State for Trade and Industry stated the following at a showcase of the technology.
“The implementation of this technology can help businesses to ensure overall increase in productivity and improve the working environment for employees.”
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