McDonald’s workers admit to using this trick to fool their customers into getting fewer fries
In a Reddit thread titled “What did your job ask you to hide from customers?”, people claiming to work for McDonald’s have discussed how they managed to offer people less than what they paid for.
“I worked at McDonald’s and they taught me how to pinch the fry carton just right while putting the fries into them so that it looked full, but actually wasn’t,” a user wrote, then explained that only one customer noticed the trick: “He shook the fries out into his bag and poured them back into the fry carton himself and it only filled up halfway, so I had to give him more fries.”
Other McDonald’s employees also confirmed the practice. “I f***ing hated that practice and basically refused to do it,” one person commented. Never got fired, but managed to have a few customers ask me when my shifts were the next week so they could have me filling their fries.”
Another used explained how he made efforts to overfill fry boxes: “Fill drinks properly to the top instead of just what the machine automatically dispenses, and I’d always give extra flurry toppings to nice customers and little kids.”
McDonald’s responded to the allegations, saying that the claims are “fictional” and that there are no “secret tricks”. “Without a verified source we are unable to investigate this further,” the company said. “Our employees work hard to ensure our customers have the best experience possible in our restaurants, and we strongly refute any claims that suggest otherwise.”